Thursday, March 11, 2010

GetWell :) Network

Get Well Network is a leading provider of Interactive Patient Care (IPC) solutions. Get Well Network has been helping hospitals achieve an exceptional patient and family experience. This program's goal is to inform patients of their status, keep family members updated, and lead the patient to a safe, speedy recovery with a pleasant and comforting environment that suits them.

The goal of Get Well Network is not to have patients lying in bed impatiently waiting to hear results from their surgery. Most patients lie awake after surgery too uncomfortable to do anything but stare at a television that usually doesn't even get any good movie channels. Patients after surgery crave answers, communication, and interaction with their friends and loved ones. Today, they can get that satisfaction with the help of Get Well Network.

Get Well Network is a more personal way of dealing with patients after surgery. It is enabling hospitals to achieve great results in improved patient satisfaction as well as financial and clinical outcomes by engaging the patient and the family directly at their bedside.

Get Well Network provides a solution to hospital patient education by turning an in-room television monitor into an interactive experience for patients, families, caregivers, and administrators.

For patients and families, they have anytime access to an array of education, entertainment, services and Internet resources. These are all beneficial to the patients health and a speedy recovery with a positive outcome.

Caregivers are able to obtain the right type of support for their particular patient as well as their wants and needs more clearly. This will also gear the patient in the direction of a speedy recovery. The caregiver's job is to lead the patient in the right direction of health and guide them after surgery to advise them on their progress, what is healthy for them, and any possible ways in which the patient will be able to recover faster.

Administrators are able to achieve their vision through real time resources that inform service delivery decisions, ease the administration of regulatory compliance, and improve financial performance.

Get Well Network works with more than 60 leading hospitals and healthcare systems.


Interactive Patient Care (ICP) technology has emerged as one of the most effective ways to proactively inform and engage families and patients in the care process. There are many positive things that can result from engaging patients in patient safety, service management, and hospital discharge.

Engaging patients can:
-Improve care measures performance
-Improve HCAHPS scores in priority focus areas
-Lower the average length of stay
-Provide new workflow efficiencies for nurses and patient care providers.

The American Hospital Association uses the Interactive Patient Care solution. They have a television in the patients room that transforms into an interactive resource during a hospital stay. Using a wireless keyboard, touchscreen, or handheld device, patients can access an education library, entertainment options, surveys, and service request menus directly at their bedside.

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